COVID-19 (Coronavirus) Latest update
March 2020 (updated 26.03.2020)
Due to the Coronavirus outbreak, we are experiencing some operational issues and the health and safety of our patients and staff is of the utmost importance to us.
During the current Coronavirus (COVID-19) restrictions, we are asking all patients to avoid attending the Surgery wherever possible. We are still dispensing medication for collection from the surgery, but home delivery of your medication can be put in place if required.
We ask all patients to please use their SystmOne access or the NHS App for ordering of repeat prescriptions. Prescription requests are currently still being managed within our usual time frames, however, our Community Pharmacy colleagues are experiencing very high demand and we would ask that you give them additional time in which to prepare your prescription.
We are aware that the demand for appointments and reassurance is increasing, as patients become more concerned. In order to manage the volume and to protect both ourselves and patients we are temporarily adjusting the appointment system.
ALL patients will now be triaged by a same day telephone call. GPs will have the option to still see the patient once they have assessed the case over the telephone.
Appointments with the Nursing team are being offered on a reduced basis.
If your problem can wait until the Covid-19 outbreak is over, then thank you for waiting and contact us once the outbreak is over.
Our Thorpe Willoughby Branch has been temporarily closed. Please do not go to the surgery.
If you feel your problem cannot wait until the Covid-19 crisis is over, please ring the surgery and if a face to face appointment is deemed necessary, you will be asked to come to South Milford Surgery.
Our Micklefield Branch will be closed temporarily from Monday 30th March 2020. Please do not go to the surgery.
This is due to the loss of clinicians due to self-isolating requirements and to protect staff dispensing medication which is an essential service to maintain. All patients will access the triage telephone appointment system and visits will be made to any patients in Micklefield who cannot attend at South Milford if a face to face appointment is required, All medication for Micklefield patients will be delivered and we have a delivery service in the village every Monday to Friday. We will review this decision regularly and will re-open the branch as soon as possible.
We are attempting to reduce the footfall in the surgery and therefore reduce exposure to any patients or staff.
We're sure you will appreciate this is a constantly evolving situation and all our plans are being made to ensure we protect the patients and our staff as best we can.
Thank you for your understanding during this difficult time
The Partners: Dr Steve Lovisetto, Dr Peter Kemp, Mrs Stephanie Drury
NHS GUIDANCE FOR COVID-19 (CORONAVIRUS) Updated 24 March 2020
STAY AT HOME AND STOP CORONAVIRUS SPREADING !!!
Everyone MUST stay at home to help stop the spread of Covid-19.
This includes people of all ages, even if you do not have any symptoms or other health conditions.
Anyone can spread coronavirus. YOU MUST NOW:
- Only go out when absolutely necessary for food, medicine, essential work or exercise.
- Always stay 2 metres apart.
- DO NOT meet others outside your household, even friends and family.
We ask all patients requiring health advice and reassurance about COVID-19 to use the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/ for the most up to date guidance including isolation advice.
HOSPITAL OUTPATIENT APPOINTMENTS AND REFERRALS DURING COVID-19
In line with well-established plans, every hospital in England has now been asked to suspend all non-urgent elective operations and outpatient appointments, with some other procedures likely to be rescheduled to reduce spread and maximise the NHS's ability to manage the pandemic and meet the government's movement restrictions. People who are affected will be contacted by the relevant department as soon as possible.
Emergency cases and cancer treatments will be carrying on as normal, but we know many people waiting for treatment will be disappointed or worried. If you have been referred urgently to secondary care, including for suspected cancer, it is very important that you still attend these appointments. However, i you have symptoms of coronavirus or are self-isolating, please contact the relevant hospital department in advance via the telephone number on your appointment letter for their advice.
We are all facing an unprecedented and challenging time and this may make us feel anxious, fearful and helpless. This is completely understandable. You may be worried about how COVID-19 will impact on your wellbeing and that of your family and friends. The NHS Every Mind Matters campaign has expert advice and top tips on how to look after your mental wellbeing during the coronavirus (COVID-19) outbreak. It also includes guidance if you're feeling worried or anxious about the outbreak. Please visit:https://www.nhs.uk/oneyou/every-mind-matters/
Regular Coffee Mornings - with invited speakers
We will be holding coffee mornings with invited guest speakers from the NHS and outside bodies on a regular basis in 2020. The coffee mornings will be held every 1st Tuesday of each month in South Milford Village. The first coffee morning is on Tuesday 3rd March 2020. If you would like to come along and join us please click on the link Coffee Morning March 2020 for more information about the invited speaker, venue and times.
Autumn/Winter Newsletter 2019
Read our Autumn/Winter 2019 Newsletter here
York District Hospital Open Day - September 2019
York Hospital is holding an Open Day in September and welcomes you to find out more about the daily life of your local hospital. It's a free event and there are lots of things to see and learn about. You can learn basic CPR ... meet the Scientists ... take a tour of the mortuary and much, much more! To find out more click here
Dr Anne Mackenzie retires after 33 years
After 33 years working within the NHS, Dr Anne Mackenzie retired on 26th July 2019. She will be missed by patients and staff alike. We wish her well in her retirement.
Spring/Summer 2019 PPG Newsletter
Read our Spring/Summer 2019 newsletter here
Medications and Brexit
As Brexit approaches, the Government is working closely with the NHS and suppliers to make sure medicines and medical products continue to be available in all scenarios. NHS England has published a Frequently asked questions document, answering queries about how medications will be affected by Brexit.
New Telephone System - 31st January 2019
The surgery's new telephone system commenced 31st January 2019. We are working hard to try and make this as seamless as possible, but please be aware there may be a few teething problems during the changeover period.
Micklefield Branch Refurbishment - January/February 2019
We are pleased to announce that we will be making substantial improvements to the Micklefield branch. This will give us improved and increased clinical space for use, in light of the housing developments likely to be built in the village.
The works will be done between 9th January and 8th February 2019, during this time we will only have one clinical room available. GP surgeries will continue as normal but we will have very limited nurse/HCA/blood appointments. Additional clinics will be on at South Milford and we ask if any patients who could get to South Milford go there, so that the few appointments can be used by those with mobility issues.
Many thanks for your understanding during this period.
Prescribing Over the Counter medication has changed
Did you know the NHS has been spending around £136 million a year on prescriptions for medicines that can be bought over the counter from pharmacies or supermarkets. After national consultation, NHS England have implemented national guidance and are asking GPs, nurses and pharmacists not to routinely prescribe medicines for a range of minor health concerns. For the majority of patients nothing will change and the GP decision will be on a case by case basis.
Please help the NHS use its resources sensibly. Rather than going to your GP, why not visit your pharmacy first, who can offer help and advice to manage minor health concerns.
Read the NHS leaflet for more information:- NHS Over the Counter leaflet
Spring/Summer 2018 PPG Newsletter
Read our Spring/Summer newsletter