Latest News

Flu Vaccinations Plan - September 2020

August 2020

This year we have to follow social distancing guidelines to ensure the safety of all our patients and staff.  We are offering the unique opportunity for you to attend our new drive-through and walk-through flu vaccination clinics.  These will enable us to maintain safe social distancing measures and minimise the potential for cross infection.  The entire drive-through procedure will take place in the comfort of your own vehicle.

To take up this offer you MUST have a pre-booked appointment. Everyone who is eligible needs to book an appointment, which you can arrange by contacting the surgery from 3rd September 2020 onwards.  Please note this is one appointment per person and not one appointment per vehicle.  

To find out more about eligibility, the dates and times these clinics will be held, and when they can be booked from, please click HERE

We ask that you show courtesy and respect to all our staff when booking or attending the flu clinics.

COVID-19 Latest Patient Notice

August 2020

General practice has undergone a lot of changes this year. This has been a challenge for both patients and staff and we appreciate everyone's co-operation and patience during this difficult time.

We would like to give you an update on the current situation within the practice, and how this may affect you.

Attending the practice

Patients should not come down to the practice without a prior appointment. To avoid attending the practice unnecessarily, please consider the following:

  • Do you have a nominated pharmacy so that you don’t need to come and collect your prescriptions?
  • Are you using SystmOnline or the NHS app to order your prescriptions?
  • If you are struggling to get through on the telephone, did you know you can contact the practice using eReception?

If you do need to attend the surgery, please:

  • follow the instructions on social distancing
  • wear a face mask or face covering
  • and follow any instructions given by our Reception staff

We would like to thank all our patients for their continued understanding and hope they are safe and well.

National Diabetes Audit (NDA)

August 2020

Diabetes UK is recruiting for patient representative roles (for people affected by diabetes), to join in the National Diabetes Audit (NDA)  One of the world's largest annual clinical audits, the NDA regularly collects information from GP practices and hospitals to measure how well they are performing.  This information is then used to improve care.

If you would like to be involved please register your interest by clicking on the National Diabetes Audit (NDA) link above and follow the instructions.

Closing date for applications is 12 noon on Friday 28 August 2020.

Accessing Dental Care - 8 June 2020

June 2020

Accessing Dental Care - 8 June 2020

Facebook & Twitter

May 2020

South Milford Surgery is now on Twitter and Facebook, please like and share, either at the bottom of the Home page or click on the links below:-

SM Facebook link      -      SM Twitter link

Hearing Aid Battery Shortage

May 2020

Due to delivery issues, we are running very low on hearing aid batteries.  If you require new hearing aid batteries please ring Tel: 01904 726741 and leave your name and address, the batteries will then be posted directly to you.

COVID-19 (Coronavirus) March 2020

March 2020 (updated 26.03.2020)

Due to the Coronavirus outbreak, we are experiencing some operational issues and the health and safety of our patients and staff is of the utmost importance to us.

During the current Coronavirus (COVID-19) restrictions, we are asking all patients to avoid attending the Surgery wherever possible.  We are still dispensing medication for collection from the surgery, but home delivery of your medication can be put in place if required. 

We ask all patients to please use their SystmOne access or the NHS App for ordering of repeat prescriptions.  Prescription requests are currently still being managed within our usual time frames, however, our Community Pharmacy colleagues are experiencing very high demand and we would ask that you give them additional time in which to prepare your prescription.

We are aware that the demand for appointments and reassurance is increasing, as patients become more concerned.  In order to manage the volume and to protect both ourselves and patients we are temporarily adjusting the appointment system.

ALL patients will now be triaged by a same day telephone call. GPs will have the option to still see the patient once they have assessed the case over the telephone.

Appointments with the Nursing team are being offered on a reduced basis.

If your problem can wait until the Covid-19 outbreak is over, then thank you for waiting and contact us once the outbreak is over.

Our Thorpe Willoughby Branch has been temporarily closed.  Please do not go to the surgery.

If you feel your problem cannot wait until the Covid-19 crisis is over, please ring the surgery and if a face to face appointment is deemed necessary, you will be asked to come to South Milford Surgery.

Our Micklefield Branch will be closed temporarily from Monday 30th March 2020.  Please do not go to the surgery.

This is due to the loss of clinicians due to self-isolating requirements and to protect staff dispensing medication which is an essential service to maintain.  All patients will access the triage telephone appointment system and visits will be made to any patients in Micklefield who cannot attend at South Milford if a face to face appointment is required,  All medication for Micklefield patients will be delivered and we have a delivery service in the village every Monday to Friday.  We will review this decision regularly and will re-open the branch as soon as possible.

We are attempting to reduce the footfall in the surgery and therefore reduce exposure to any patients or staff.

We're sure you will appreciate this is a constantly evolving situation and all our plans are being made to ensure we protect the patients and our staff as best we can.

Thank you for your understanding during this difficult time

The Partners: Dr Steve Lovisetto, Dr Peter Kemp, Mrs Stephanie Drury



Everyone MUST stay at home to help stop the spread of Covid-19.

This includes people of all ages, even if you do not have any symptoms or other health conditions.

Anyone can spread coronavirus.  YOU MUST NOW:

  •  Only go out when absolutely necessary for food, medicine, essential work or exercise.
  • Always stay 2 metres apart.
  •  DO NOT meet others outside your household, even friends and family.

We ask all patients requiring health advice and reassurance about COVID-19 to use the NHS website for the most up to date guidance including isolation advice.

Hospital Out-Patient Appointments and Referrals during COVID-19

In line with well-established plans, every hospital in England has now been asked to suspend all non-urgent elective operations and outpatient appointments, with some other procedures likely to be rescheduled to reduce spread and maximise the NHS's ability to manage the pandemic and meet the government's movement restrictions.  People who are affected will be contacted by the relevant department as soon as possible.

Emergency cases and cancer treatments will be carrying on as normal, but we know many people waiting for treatment will be disappointed or worried.  If you have been referred urgently to secondary care, including for suspected cancer, it is very important that you still attend these appointments.  However, i you have symptoms of coronavirus or are self-isolating, please contact the relevant hospital department in advance via the telephone number on your appointment letter for their advice.

We are all facing an unprecedented and challenging time and this may make us feel anxious, fearful and helpless.  This is completely understandable.  You may be worried about how COVID-19  will impact on your wellbeing and that of your family and friends.  The NHS Every Mind Matters campaign has expert advice and top tips on how to look after your mental wellbeing during the coronavirus (COVID-19) outbreak.  It also includes guidance if you're feeling worried or anxious about the outbreak. Please visit:

Regular Coffee Mornings - with invited speakers

January 2020

We will be holding coffee mornings with invited guest speakers from the NHS and outside bodies on a regular basis in 2020. The coffee mornings will be held every 1st Tuesday of each month in South Milford Village.

The coffee mornings have been postponed until the restrictions due to the COVID-19 pandemic have been lifted.

Autumn/Winter Newsletter 2019

November 2019

Read our Autumn/Winter 2019 Newsletter here

York District Hospital Open Day - September 2019

August 2019

York Hospital is holding an Open Day in September and welcomes you to find out more about the daily life of your local hospital.  It's a free event and there are lots of things to see and learn about.  You can learn basic CPR, meet the Scientists, take a tour of the mortuary and much, much more!  To find out more click here

Dr Anne Mackenzie retires after 33 years

July 2019

After 33 years working within the NHS, Dr Anne Mackenzie retired on 26th July 2019.  She will be missed by patients and staff alike.  We wish her well in her retirement.

Spring/Summer 2019 PPG Newsletter

May 2019

Read our Spring/Summer 2019 newsletter here

Medications and Brexit

April 2019

As Brexit approaches, the Government is working closely with the NHS and suppliers to make sure medicines and medical products continue to be available in all scenarios.  NHS England has published a Frequently asked questions document, answering queries about how medications will be affected by Brexit.

New Telephone System - 31st January 2019

January 2019

The surgery's new telephone system commenced 31st January 2019.  We are working hard to try and make this as seamless as possible, but please be aware there may be a few teething problems during the changeover period.

Micklefield Branch Refurbishment - January/February 2019

January 2019

We are pleased to announce that we will be making substantial improvements to the Micklefield branch. This will give us improved and increased clinical space for use, in light of the housing developments likely to be built in the village.

The works will be done between 9th January and 8th February 2019, during this time we will only have one clinical room available. GP surgeries will continue as normal but we will have very limited nurse/HCA/blood appointments. Additional clinics will be on at South Milford and we ask if any patients who could get to South Milford go there, so that the few appointments can be used by those with mobility issues.

Many thanks for your understanding during this period.

Prescribing Over the Counter medication has changed

November 2018

Did you know the NHS has been spending around £136 million a year on prescriptions for medicines that can be bought over the counter from pharmacies or supermarkets. After national consultation, NHS England have implemented national guidance and are asking GPs, nurses and pharmacists not to routinely prescribe medicines for a range of minor health concerns.  For the majority of patients nothing will change and the GP decision will be on a case by case basis.

Please help the NHS use its resources sensibly.  Rather than going to your GP, why not visit your pharmacy first, who can offer help and advice to manage minor health concerns.

Read the NHS leaflet for more information:- NHS Over the Counter leaflet

Spring/Summer 2018 PPG Newsletter

June 2018

Read our Spring/Summer newsletter

Health News from the BBC and the NHS

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