eReceptionIf you have a routine, non-urgent medical or administrative query
you can now contact us via

Online Patient Triage

from your computer, tablet or smartphone

Just click on the icon to access the service

Your query will be dealt with in 2 working days.

We would normally reply to you by text, e-mail or telephone with a resolution to your enquiry. 

Click here to access Online Patient triage or just click on the icon above.

Please be aware that if you have requested to be contacted by email, please make sure we have your up-to-date email address and be sure to check your junk / spam folder.

Please note:    Online Patient Triage should only be used for routine enquiries - please do NOT use this for urgent matters.  If your matter is urgent please call the surgery on 01977 682202 between 8am and 6pm or if you are seriously unwell call 111 or 999.

Please also be aware that if you are wanting to book an appointment with a GP or a Nurse, Online Patient Triage is for ROUTINE appointments ONLY

Face covering logo

Welcome to South Milford Surgery

Part of the Tadcaster and Rural Selby Primary Care Network To learn more click here

This site is for patients at South Milford Surgery including our branch sites at Micklefield and Thorpe Willoughby

SMS Surgery photoSouth Milford Surgery is a 3-partner, semi-rural practice, situated in the village of South Milford located within the District of Selby.

Practice Philosophy

The Doctors, Nurses and staff at South Milford Surgery are dedicated to providing high quality health care in a friendly, professional and modern setting, to all its patients, whatever  their needs.

We are confident that our website will provide  clear and concise help and give our patients the information they require in an easy and convenient format.  It has been designed with the patient's needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur, as well as providing specialist management of long term conditions and clinics covering a wide range of healthcare issues.  The technology also means you can now do a lot of things from the comfort of your own home such as order repeat prescriptions, book or cancel an appointment online if you are registered for this service.  You can also use eReception below to book routine appointments or if you have an enquiry regarding you medication etc anyone registered at the practice can use this service.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.  This partnership philosophy extends even further and our active  Patient Group exists to make sure that patient needs and the practice offering, are always heading in the same direction.

Print out our surgery Patient Information Booklet  for more information about the surgery. 

Please read our Patient Services Team Charter and how we can work together in partnership.


LATEST PATIENT NOTICES

NATIONAL NHS SHORTAGE OF BLOOD TEST EQUIPMENT - Information re non-urgent blood tests

Non-urgent blood test logoSept 2021

A supplier to the NHS has advised us of a global shortage of some equipment we use for taking blood tests.

Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends it’s safe to do so, we may be in touch with you to ask you to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

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VACCINES FOR 16-17 YEAR OLDS - Latest Information

August 2021

We are aware that the Joint Committee on Vaccination and Immunisation has recommended the extension of the Covid-19 vaccination programme to 16 and 17 year olds.  We are awaiting further guidance from NHS England on when the programme will commence and how the vaccinations will be administered to this age group.  Please do not contact the surgery - eligible young people will be contacted when the programme commences to advise on the next steps.

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RE-OPENING OF FACE TO FACE APPOINTMENTS

Week commencing 5th July 2021

As we come out of the restrictions from the COVID pandemic we are making plans to gradually increase the access to face-to-face appointment by direct patient booking, starting week commencing 5th July 2021.

As you know the surgery has remained open throughout the pandemic at our main site and we have conducted face-to-face appointments throughout the year.  Until now these have been booked by GPs themselves after telephone consultations to ensure safety.  And under careful protocols for the Nursing Team, who again have been seeing many patients face-to-face throughout the last 15 months.  We have provided more appointments in the last year than ever before.  The surgery team have also been instrumental in setting up and delivering the COVID vaccination programme in our area.

We also recognise that the branch sites have largely been closed for over a year and we need to try and start the re-opening process.  We have made initial plans for face-to-face appointments to commence at each branch:-

  • South Milford Surgery - From week commencing 5th July 2021
  • Micklefield Surgery -   From week commencing 5th July 2021, appointments will be available with GPs on Monday, Wednesday and Friday PM, medication collections will continue on Tuesday and Thursday afternoons.
  • Thorpe Willoughby  -  From Tuesday 13th July 2021, we will have GP and Nurse appointments available on Tuesday afternoons, initially.

We recognise that for routine and on-going chronic care some patients would like to book an appointment with their chosen GP and meet with them face-to-face.  Other patients have found the process of telephone, video and online appointments much more convenient.  Therefore, as we move to a new appointment system as restrictions reduce, we want to retain all options for patients so that access is in a way that suits each patient best.  We will therefore continue to offer telephone appointments as well as re-introducing face-to-face routine appointments.  We will continue to have urgent appointment slots every day as we always have.  We also have an online access option on the home page below, for patients to use 24 hours a day.  This is titled "Online Patient Triage" to give further flexibility to patients.

We will continue to adhere with NHS & Government guidelines on infection prevention & control and PPE requirements, so this will mean some reduction in capacity within the surgery and may slow clinicians down on occasions.  We ask for your support in understanding this and continue to wear a face mask when visiting the surgery.

We would also ask you to please respect the frontline staff booking these appointments for you, they have been working incredibly hard and demand is at the highest levels, they want to provide the appointments that are needed but need to work within the guidelines and protocols that GPs have set and require, so please treat them with respect when speaking to them.

Please remember there are also other care providers that can assist you with minor illnesses and injuries:-

  • Pharmacies
  • NHS 111
  • Urgent Treatment Centres (Selby, York & Leeds)

Sometimes we may direct you to a different service, this is not because we don't want to see you, but it will be because this is the most suitable service for your needs.  For example, the MSK service for physiotherapy or IAPT for some low mood and support/coping strategies.

When booking your appointment, staff will remind you that if you develop any symptoms associated with COVID-19 prior to your face-to-face appointment, that you do not attend your appointment, but ring us to arrange a telephone appointment instead.  We will monitor and review all these changes for safety and viability so that we can provide the best service we can within the current restrictions.

Thank you all for your support over the last year.

Stephanie Drury

Managing Partner

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PROOF OF COVID-19 VACCINATION FOR TRAVEL

Please DO NOT contact the surgery for proof of your COVID-19 vaccination.  We cannot provide letters showing your COVID-19 vaccination status.

Please read below as to what you should do.

From 17th May international travel will be permitted to a limited number of countries and in some cases proof of Covid-19 vaccination will be required.  The mechanism for proving your vaccine status is:-

  • Through the NHS app via mobile devices such as a smartphone or tablet, proof of your COVID-19 vaccination will be shown within the NHS App. We recommend that you register with the App before booking international travel, at least 2 weeks before your departure date and once you've had a full course of vaccinations, which is currently 2 doses of an approved vaccine.  NB:  You must be a user of SystmOnline to enable the NHS app to work.  If you are not registered for SystmOnline then go to our "Patient Resources" page and complete the SystmOnline Application form.
  • By calling 119. For those who cannot access the NHS app you can request written proof that you have received your Covid-19 vaccination by contacting the NHS on 119,. A letter will be posted to you. This must be at least 5 days after you've completed your full course of the vaccine which is currently 2 doses of an approved vaccine.  We expect the letter to take up to 5 working days to reach you. 

You can find out more about the NHS app, the 'Green' and 'Red' list of countries, what you should do before and after travelling etc by clicking here

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IMPORTANT INFORMATION -  APRIL 2021

Oxford AstraZeneca vaccine & blood clotting – important information for patients
You will no doubt have seen the media coverage relating to the safety of the Oxford AstraZeneca vaccine and the press conference held on 08/04/2021, from the European Medicines Agency (EMA), the Medicines and Healthcare products Regulatory Agency (MHRA) and the Joint Committee on Vaccinations and Immunisation (JCVI).
The overwhelming message is that Oxford AstraZeneca is an excellent vaccine and the benefits of having it outweigh the risks. No element of the vaccination programme has been halted, but new guidance has been issued which is summarised below.
Safety and efficacy have been assessed by several different sets of independent experts on both the regulatory and clinical sides, both here and across Europe. With a vaccination rollout of this scale, it is to be expected that there will be learning along the way. These rare and unusual events have been picked up early, analysed and acted on.
The recommendations in the new guidance are: 

  • Everyone who has had a first Oxford AstraZeneca vaccine should still have a second dose, irrespective of age, unless they have had a blood clot or have an existing risk of thrombosis
  • People aged 30 and over, or those who have a health condition that puts them at higher risk of severe Covid-19 disease, should still be offered the Oxford AstraZeneca vaccine.
  • People aged 18-29 who do not have a health condition that puts them at higher risk of severe Covid-19 disease will be offered an alternative vaccine where available.  (This has been recommended as a precaution as people under 30 are at less risk from Covid-19 and not because they are considered to be at greater risk of developing the rare blood clot.) 
  • People under 30 can still choose to have the Oxford AstraZeneca vaccine if this will mean they can be protected more quickly and they have been made aware of the guidance.

Please click on the link below for more information:-

Patient Information Leaflet - Oxford AstraZenica & blood clotting

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COVID-19 Vaccine Plan

Please DO NOT contact the surgery to seek a vaccine, we will contact you when it is your turn

The surgeries local COVID-19 vaccination "hub" will be based at Tadcaster Health Centre and once we receive the vaccines we will contact you.

We will be contacting more and more people over the coming days and weeks, as well as protecting those of our staff who are at greatest risk. 

We will share further information with you as it becomes available.  In the meantime, there are three things people can do to help:

  • Please don't contact the surgery or local NHS to seek a vaccine - we will contact you when it's the right time for you to have your vaccination
  • Please act on your invite when it comes and make sure you attend your appointments when you arrange them
  • Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

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NHS UPDATE FOR COVID-19 (CORONAVIRUS)

Click on the link HERE for our Coronavirus (COVID-19) Updates page, for the latest NHS and Gov.UK up-to-date advice and guidance

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EXTRA CLOSURE DAYS

As well as Public Bank Holidays, the Practice also closes from time to time for staff education and training, this is externally organised by the NHS Vale of York Clinical Commissioning Group and is in line with all GP Practices within the Vale of York CCG.

On the following afternoons the Surgery will be closed for staff training from 12:00 noon:-

  • Tuesday 6th July 2021
  • Tuesday 5th October 2021

When calling the surgery after 12:00 noon on any of the above dates, please listen carefully to the recorded message.

Please ensure you allow plenty of notice for ordering repeat medication


SystmOnline LoginClick on the icon to login to your SystmOnline account

19th March 2020

Due to the COVID-19 crisis, the online service for booking appointments is temporarily "out-of-service".  All appointments are by telephone triage ONLY.  You can still use eReception for routine queries.

You can still use Systmonline for ordering repeat medication.

Thank you for your patience and understanding during this difficult time.

You need to be registered for SystmOnline to use this service.

To register you will need to complete a "SystmOnline Application" form.  Go to the Patient Resources page here where you will be able to print and complete the form.

Once registered, if you have a Smartphone, you can download the SystmOnline mobile app which is available for Apple and Android devices free of charge from the relevant app store.


Online Survey Patient Survey

Please complete our very short patient survey, your answers will help to improve the service.

If you booked an appointment in the last 6 months please click here

If it was more than 6 months ago please click here


Leave a Review

Please leave a review of the surgery on the NHS Website, this helps us understand which services are working well and which need improvement. It also helps new patients decide which surgery might suit them best. To leave a review please click on the link here. NHS Website - Review South Milford Surgery

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For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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