Your NHS is still here for you when you need us
Please seek emergency medical care when you need it, a delay could lead to a disability or even death. In an emergency please call 999 or go to your local Accident and Emergency department. If you're worried you might have symptoms of cancer or any other concerns about your health, please call your GP practice or NHS 111. Please do not leave anything to chance, your NHS is still here for you.
NHS UPDATE FOR COVID-19 (CORONAVIRUS)
Updated 9th June 2020
Click on the link HERE for our Coronavirus (COVID-19) Updates page, for the latest NHS and Gov.UK up-to-date advice and guidance
IMPORTANT PATIENT NOTICE
COVID-19 (Coronavirus) - Updated 15th June 2020
The health and safety of our patients and staff is of the utmost importance to us.
During the current Coronavirus (COVID-19) restrictions, we are asking all patients to avoid attending the Surgery wherever possible. We are still dispensing medication for collection from the surgery, but home delivery of your medication can be put in place if you are required to isolate and no one can collect for you. Please collect any repeat medication from the Portacabin at South Milford Surgery between 9-11am and 2-5pm Monday to Friday or from Wednesday 17th June from Micklefied surgery Monday & Wednesday 2pm to 5pm and Friday 2pm to 5.45pm
We ask all patients to please use their SystmOne access or the NHS App for ordering of repeat prescriptions. Prescription requests are currently still being managed within our usual time frames, however, our Community Pharmacy colleagues are experiencing very high demand and we would ask that you give them additional time in which to prepare your prescription.
For patients with a respiratory condition - Pease do not ask your GP for rescue medication if you don't usually have standby medication for your respiratory condition. You may treat yourself thinking it is asthma when you really need medical advice. Any extra medication you order that sits in your home may be needed elsewhere thus will not be available for patients who need it. Please do not stockpile inhalers. If you have a medical concern or develop respiratory symptoms, please contact the surgery and ask to be added to the GP triage list.
We are aware that the demand for appointments and reassurance is increasing, as patients become more concerned. In order to manage the volume and to protect both ourselves and patients we are temporarily adjusting the appointment system.
ALL patients will now be triaged by a same day telephone call. GPs will have the option to still see the patient once they have assessed the case over the telephone.
Appointments with the Nursing team are being offered on a reduced basis.
If your problem can wait until the Covid-19 outbreak is over, then thank you for waiting and contact us once the outbreak is over.
Our Thorpe Willoughby Branch has been temporarily closed. Please do not go to the surgery.
If you feel your problem cannot wait until the Covid-19 crisis is over, please ring the surgery and if a face to face appointment is deemed necessary, you will be asked to come to South Milford Surgery.
Our Micklefield Branch will be closed temporarily from Monday 30th March 2020. Please do not go to the surgery.
This is due to the loss of clinicians due to self-isolating requirements and to protect staff dispensing medication which is an essential service to maintain. All patients will access the triage telephone appointment system and visits will be made to any patients in Micklefield who cannot attend at South Milford if a face to face appointment is required, All medication for Micklefield patients will be delivered and we have a delivery service in the village Monday to Friday. We will review this decision regularly and will re-open the branch as soon as possible.
We are attempting to reduce the footfall in the surgery and therefore reduce exposure to any patients or staff.
We're sure you will appreciate this is a constantly evolving situation and all our plans are being made to ensure we protect the patients and our staff as best we can.
Thank you for your understanding during this difficult time
The Partners: Dr Steve Lovisetto, Dr Peter Kemp, Mrs Stephanie Drury
Welcome to South Milford Surgery
This site is for patients at South Milford Surgery including our branch sites at Micklefield and Thorpe Willoughby
South Milford Surgery is a 3-partner, semi-rural practice, situated in the village of South Milford located within the District of Selby.
The Doctors, Nurses and staff at South Milford Surgery are dedicated to providing high quality health care in a friendly, professional and modern setting, to all its patients, whatever their needs.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient's needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur, as well as providing specialist management of long term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your own home such as order repeat prescriptions, book or cancel an appointment online if you are registered for this service. You can also use eReception below to book routine appointments or if you have an enquiry regarding you medication etc anyone registered at the practice can use this service.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active Patient Group exists to make sure that patient needs and the practice offering, are always heading in the same direction.
Print out our surgery Patient Information Booklet for more information about the surgery.
Please read our Patient Services Team Charter and how we can work together in partnership.
COFFEE MORNINGS - ALL INVITED - COME ALONG AND JOIN US
The Surgery will be holding coffee mornings with invited guest speakers from the NHS and outside bodies on a regular basis in 2020. The coffee mornings will be held every 1st Tuesday of each month in South Milford Village.
The coffee mornings have been postponed until restrictions due to the COVID-19 pandemic have been lifted.
EXTRA CLOSURE DAYS 2020
As well as Public Bank Holidays, the Practice also closes from time to time for staff education and training, this is externally organised by the NHS Vale of York Clinical Commissioning Group and is in line with all GP Practices within the Vale of York CCG.
On the following afternoons the Surgery will be closed for staff training from 12:00 noon:-
- Thursday 16th January 2020
- Thursday 30th April 2020
- Tuesday 7th July 2020
- Thursday 15th October 2020
When calling the surgery after 12:00 noon on any of the above dates, please listen carefully to the recorded message.
Please ensure you allow plenty of notice for ordering repeat medication
Instead of ringing Reception
you can now contact us via
from your computer, tablet or smartphone
eReception is available 24 hours a day 7 days a week to enable patients to contact the practice. We can only reply to your enquiries between 8am and 5pm Monday - Friday. Outside these hours we will respond the next working day. Weekend submissions will be dealt with on Monday.
We would normally reply to you by text, e-mail or telephone with a resolution to your enquiry. Click here to access eReception or click the icon above.
Please be aware that if you have requested to be contacted by email, please be sure to check your junk / spam folder.
Please note: eReception should only be used for routine enquiries - please do NOT use eReception for urgent matters. If your matter is urgent please speak to reception directly either by phone or in person at the surgery.
Please also be aware that if you are wanting to book an appointment with a GP or a nurse, eReception is for ROUTINE appointments ONLY and these may be up to 4 weeks in advance
Click on the icon to login to your SystmOnline account
19th March 2020
Due to the COVID-19 crisis, the online service for booking appointments is temporarily "out-of-service". All appointments are by telephone triage ONLY. You can still use eReception for routine queries.
You can still use Systmonline for ordering repeat medication.
Thank you for your patience and understanding during this difficult time.
You need to be registered for SystmOnline to use this service.
To register you will need to complete a "SystmOnline Application" form. Go to the Patient Resources page here where you will be able to print and complete the form.
Once registered, if you have a Smartphone, you can download the SystmOnline mobile app which is available for Apple and Android devices free of charge from the relevant app store.
You can now contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help anytime, anywhere within the UK and with any device. Using online consultations allows us to quickly and safely decide on the best way to help you, your child or an adult in your care.
Please click on the icon to get started.
Please complete our very short patient survey, your answers will help to improve the service.
If you booked an appointment in the last 6 months please click here
If it was more than 6 months ago please click here
Leave a Review
Please leave a review of the surgery on the NHS Website, this helps us understand which services are working well and which need improvement. It also helps new patients decide which surgery might suit them best. To leave a review please click on the link here. NHS Website - Review South Milford Surgery