Welcome to South Milford Surgery
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This site is for patients at South Milford Surgery including our branch sites at Micklefield and Thorpe Willoughby
The Doctors, Nurses and staff at South Milford Surgery are dedicated to providing high quality health care in a friendly, professional and modern setting, to all its patients, whatever their needs.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient's needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur, as well as providing specialist management of long term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your own home such as order a repeat prescriptions, book or cancel an appointment online if you are registered for this service. You can also use eReception below to book routine appointments or if you have an enquiry regarding you medication etc, and anyone registered at the practice can use this service.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active Patient Group exists to make sure that patient needs and the practice offering, are always heading in the same direction.
Print out our surgery Patient Information Booklet for more information.
Instead of ringing Reception
you can now contact us via
from your computer, tablet or smartphone
eReception is available 24 hours a day 7 days a week to enable patients to contact the practice. We can only reply to your enquiries between 8am and 5pm Monday - Friday. Outside these hours we will respond the next working day. Weekend submissions will be dealt with on Monday.
We would normally reply to you by text, e-mail or telephone with a resolution to your enquiry. Click here to access eReception or click the icon above.
Please be aware that if you have requested to be contacted by email, please be sure to check your junk / spam folder.
Please note: eReception should only be used for routine enquiries - please do NOT use eReception for urgent matters. If your matter is urgent please speak to reception directly either by phone or in person at the surgery.
Please also be aware that if you are wanting to book an appointment with a GP or a nurse, eReception is for ROUTINE appointments ONLY and these may be up to 4 weeks in advance
Click on the icon to login to your SystmOnline account
You need to be registered for SystmOnline to use this service.
To register you will need to complete a "SystmOnline Application" form. Click here to go to the Patient Resources page where you will be able to print and complete the form.
Please complete our very short patient survey, your answers will help to improve the service.
If you booked an appointment in the last 6 months please click here
If it was more than 6 months ago please click here
Leave a Review
Please leave a review of the surgery on the NHS Website, this helps us understand which services are working well and which need improvement. It also helps new patients decide which surgery might suit them best. To leave a review please click on the link here. NHS Website - Review South Milford Surgery